Wells Fargo online banking down across the country

Wells Fargo online banking down across the country

Wells Fargo online banking down across the country

According to Wells Fargo, its customers are now experiencing some problems with online banking and mobile app services.

Outraged customers reported they could not access their accounts on the Wells Fargo app or website, use ATMs, or even make purchases with their debit cards. Almost four hours later, the problem had been identified as a "system issue due to a power shutdown at one of our facilities, initiated after smoke was detected following routine maintenance".

The banking corporation verified the outage on Thursday after blaming the disruption on a "power shutdown" at one of their main facilities.

"We apologize for the inconvenience caused by these system issues, and any Wells Fargo fees incurred as a result of these issues will be reversed".

More details to come.

Angry customers took to Twitter to vent about the problems they encountered.

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This was the second outage this month at Wells Fargo.

Wells Fargo has received a number of complaints over the past years due to its alleged customer service issues.

Wells Fargo said workers discovered the problem following routine maintenance.

The outage was the second disruption for the bank within a week; customers reported similar problems on February 1.

A Wells Fargo stagecoach is seen at the SIBOS banking and financial conference in Toronto, Ontario, Canada October 19, 2017.

At this time, it's unclear about the scope and breadth of the problem or how many customers or locations were affected.

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