Apple is replacing iPhone X with interlinked Face ID, rear camera problems

Apple is replacing iPhone X with interlinked Face ID, rear camera problems

Apple is replacing iPhone X with interlinked Face ID, rear camera problems

When making a call or having a FaceTime chat, the person you are talking to may not hear your voice.

The document states that tech support employees should first run a diagnostic test to see if the problem with Face ID can be fixed by repairing the rear camera of the iPhone X. When the diagnostic software returns a message like "attachment not supported" or "device could not detect dock" then it asks technician guys to begin working on fixing the mike issue. It's not illogical to be on toes for what could be a potential game-changer, but before that, the company needs to mitigate its latest iOS update troubles.

This new support document from Apple to the service centres has been acquired by the folks at 9to5mac, which explains that the employees should first run a diagnosis to check whether the customer's Face ID issues could be resolved with a rear camera fix.

Apple is in the headlines again for an issue that is said to be affecting the iPhone 7 series users. The problem could only be resolved permanently by sending the iPhone to authorised service centres.

Love or hate the iPhone X notch that so many Android device manufacturers are (allegedly not) copying, the divisive screen cutout did make Face ID integration possible, which was probably the top selling point of Apple's most expensive handset yet.

This is just an official document and Apple has not commented on the matter publicly and has not even launched any official fix program.

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Numerous complaints regarding the recent iOS updates have left users in a hole.

Apple isn't explaining what the specific fault is, but it looks to have been triggered by the upgrade to iOS 11.3. Surprisingly, models like iPhone 8 and iPhone X that have been repaired with genuine Apple displays were unable to adjust brightness automatically.

The bug reportedly affects the iPhone 7 and 7 Plus models, and causes the phone to glitch during phone calls.

One can also contact Apple through email or Phone.

Apple hasn't launched an official fix program or admitted to any Face ID issues publicly, which is a bit suspect since this seems like something all iPhone X owners should be aware about.

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